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Work ahead to ensure smooth move

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POSTED: June 23, 2013 3:30 p.m.

Do you have a move in your future? There is more to a successful move than just calling the first moving-company number you find in the telephone book.
As with any transaction that involves an exchange of money for services, there is a possibility of being scammed unless you’re careful.
Make your first step the Department of Transportation site, www.protectyourmove.gov. Carefully review all the various sections and become familiar with the possible pitfalls and steps you should take.
Learn about binding versus non-binding estimates, what to do if the mover refuses to deliver your goods unless you pay more money, and your rights and responsibility.
When it comes to hiring a mover, start with recommendations from friends. The more movers you interview, the better your chances of hiring an honest one that won’t damage your property.   
Get written estimates that include the estimated weight of your goods and all charges for moving. Ask about possible extra charges for packing mirrors, mattresses and breakables.
Refuse to sign any blank documents or documents that are not completely filled out. Granted, all of the information on the documents cannot be completed, but the only blanks should involve the actual weight of the goods, which will be determined at shipping. Refuse, too, to sign any “revised written estimate” after the goods are loaded on the truck and the mover wants to increase the cost.  
Warning flags that should kill any deal in selecting a mover: No local address or license, no company trucks with the name on the side, lack of information on insurance on the website and giving an estimate of costs over the phone.
Consult the Better Business Bureau in your area before you make a final decision on a mover.

 

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