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More random thoughts on random subjects

More random thoughts on random subjects


POSTED: March 17, 2017 8:00 a.m.

More random thoughts on random subjects

 After almost two decades of doing this, you think I would have figured out by now what pushes your hot button. For example, I wrote recently about good customer service going the way of the dodo bird after I was stiffed in a sporting goods store by a couple of clerks who were obviously too busy talking to each other to pause for a moment and wait on a customer. Not an interesting column, I said. Too personal, I thought. You aren’t interested in my shopping experiences. I was wrong. It seems that many of you have had bad ...


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