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SCANA Energy customers eligible for credit

POSTED: November 1, 2008 5:00 a.m.
ATLANTA — Certain SCANA Energy customers have only a short time left to apply for up to a $25 credit if they have switched to any other SCANA variable or fixed plan. The deadline to apply is Oct. 31.
This credit is the result of the June 17 consent agreement between the Georgia Public Service Commission and SCANA. SCANA customers should have received instructions on how to apply for the credit through a monthly bill insert. Customers must respond to the notice in order to receive the credit.
Any SCANA standard variable market customer or certain rollover customers who already have been credited at least $25 by SCANA in connection with the issues addressed in the consent agreement are not eligible for an additional credit. SCANA customers who already switched to another plan during that time automatically qualify for the credit and do not need to apply.
Under the terms of the consent agreement:
• Affected SCANA customers up to the first 50,000 will receive a $25 credit if they switched to another SCANA plan between March 1, 2007-Oct. 31, 2008. The total amount of credits will be capped at $1.25 million. If more than 50,000 customers qualify for the credits, the $25 credit will be prorated accordingly.
• All credits will be issued in November 2008.
• Any remaining funds not credited to customers will be disbursed as the commission determines.
• SCANA will not object to the commission's issuance of a notice of proposed rulemaking to require that marketers provide notice to existing customers when they create new pricing plans and when they retire existing plans.
 

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