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Post office gets five-start rating
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The Hinesville Post Office is on Highway 84 West - photo by Courier file photo
The Hinesville/Fort Stewart Post Office recently earned a five-star rating as part of the U.S. Postal Service’s new five-star customer service program. Ratings are based on surveys by The Gallup Organization.
“We’ve always provided excellent service,” Postmaster David E. Taylor said. “Now we’ve got the stars to back it up.”
The Gallup Organization surveys USPS customers, asking them to rate local post offices on efficiency, accuracy of delivery, consistency of delivery and wait time. The Hinesville/Fort Stewart Post Office received a significant increase in “excellent” ratings, earning the five-start designation.
Each office earning fve-star status receives a sign for the door and all employees receive five-star lapel pins in recognition of the rating.
“We’re really honored to receive this rating,” Taylor said. “It shows that our customers value the excellent service the employees in this office provide.”
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