The Liberty County School System is working on some technical issues that came up as school opened last Thursday by virtual learning only.
The School System’s web filter, a piece of equipment that filters all the internet traffic for the students’ iPads, went down meaning some students were not able to log into Canvas for their class instructions.
LCSS Superintendent Dr. Franklin Perry immediately notified stakeholders of the situation.
“The device is designed to handle ten thousand devices,” Dr. Perry explained. “On a typical day, this would be sufficient. However, with virtual learning taking place for all students, the traffic going to the web filter backed up causing delays and drops in Canvas and Google Meets sessions. Unfortunately, this is not something we could have tested nor anticipated until we had 10,000 devices connected at one time.”
The LCSS ended class early this past Friday and ordered a new web filter designed to handle up to twenty-five thousand devices, according to Dr. Perry’s notice.
The new web filter was expected to arrive yesterday.
“We will install it after school hours on Tuesday and anticipate that we will be fully functional by Wednesday morning,” Dr. Perry said.
Until the new filter can be installed the LCSS blocked access to YouTube which Dr. Perry said accounted for sixty percent of the traffic the first two days of school.
Dr. Perry said they will reopen YouTube today once the equipment is installed.
To help reduce web traffic the LCSS is implementing a modified school schedule effective this morning.
Elementary students will receive virtual instruction from 8 a.m. until 11:30 a.m. followed by teacher directed independent work time from noon until 2:15 p.m. Teachers will hold office hours from 2:15 p.m. until 3:15 p.m.
Dr. Perry said middle school students will have teacher directed independent work time from 8 a.m. until 11:30 a.m. followed by virtual instruction from noon until 3:25 p.m. Teachers will hold office hours from 3:25 p.m. until 4 p.m.
High School students will have teacher directed independent work time from 8 a.m. until 11:30 a.m. and will receive virtual instruction from noon until 3 p.m. Teachers will hold office hours from 3 p.m. until 4 p.m.
All students and staff will have lunch from 11:30 a.m. until noon, Dr. Perry said.
“We appreciate the dedication of our students, parents and staff as we implement our Virtual Learning program,” Dr. Perry said. “We thank you for your continued support as we work to ensure our students have a positive and productive virtual learning experience.”