ATLANTA – July 8, 2020 – Georgia Power is offering a special payment plan to help customers with past-due account balances accumulated during the COVID-19 pandemic. Customers who enroll by July 15 will be able to pay past-due balances over a six-month timeframe between October 2020 and March 2021, with no late fees.
The suspension of disconnections also remains in place until July 15, and customers with an outstanding balance are encouraged to establish a payment plan, or consider the additional options Georgia Power is offering customers:
· For customers enrolled in PrePay: Georgia Power customers who are currently enrolled in this plan and have past-due account balances can make payments for current energy usage and have a portion of their payments (25 percent) go toward their outstanding balance. No late fees will be charged if outstanding balances are paid before April 2021.
· For customers not enrolled in PrePay: Georgia Power customers with past-due account balances may be eligible to switch to the PrePay rate plan. Customers can sign up by July 15 to take advantage of its special provision for paying outstanding balances with no late fees if paid before April 2021. Customers on PrePay are not charged a deposit.
Georgia Power customers should sign up for a special payment plan by July 15 at www.georgiapower.com/paymentplan, or by logging into the “My Account” section on www.georgiapower.com. They can also enroll using our automated system by calling customer service at 1-888-660-5890.