Coastal Electric Cooperative was recently recognized by Touchstone Energy as a member cooperative that received one of the top five American Customer Satisfaction Index (ACSI) scores for energy utility services among all cooperatives participating in measurement for Touchstone Energy in the third quarter of 2024.

In Q3 (2024), Coastal Electric Cooperative received an ACSI score of “91” on a 100-point scale.1 Coastal Electric’s score is higher when compared to publicly measured cooperative utility scores reported in the syndicated 2024 ACSI Energy Utility Study and places Coastal Electric Cooperative 17 points higher than the average investor-owned utility score of 74, 16 points higher than the average municipal utility score of 75, as well as 13 points higher than the average cooperative utility score of 78.