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DDS encourages the use of online services

To prevent the spread of the coronavirus the Georgia Department Driver Services issued a press release encouraging the public to use its online services at or by downloading the free mobile app DDS 2 GO.


The release said that for the safety and security of Team Members and customers, DDS has implemented an appointment only policy for in person service. Social distancing is practiced, and customer capacity limits are enforced.


However, most customers can eliminate a visit altogether even if they have physically lost their driver’s license, or it is expired.  The receipt that is provided after an Online or DDS 2 GO transaction is legal to immediately use until the new license arrives in approximately 14 days.

“I am very pleased that customers are choosing to conduct their DDS business conveniently from the comfort of their home or office. Since March, DDS Online and DDS 2 GO transactions have increased 109%,” DDS Commissioner Spencer R. Moore commented. “Being able to continue to drive legally with the Online Receipt until the new license arrives in the mail eliminates the need to visit us in person.  This limits public interaction, and most online issuance services qualify for a five dollar discount.”

Key points

•Georgia drivers must successfully complete an online driver’s license or permit issuance transaction (issuance, renewal, replacement or reinstatement) via or by using the free mobile app DDS 2 GO.

•The driver’s license status is automatically updated on the DDS database and the Georgia Crime Information Center (GCIC).

•When the driving status is shown as Valid, a DDS receipt will be available for printing by the customer.

•This receipt may be presented to law enforcement personnel for a period of forty-five (45) says to meet the requirement of having a driver’s license in the driver’s immediate possession while operating a motor vehicle pursuant to O.C.G.A. 40-5-29.

•Law enforcement will confirm the driver’s status with DDS or GCIC in the event of a traffic stop as is standard practice.

•The customer is instructed to carry the receipt with them until their license arrives by mail in approximately two weeks.

For the DDS response to COVID-19 plus complete driver education and issuance information, please visit

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